Disclaimer

Oxi9 Essentials Private Limited

Effective Date: July 14, 2026

Last Updated: July 14, 2026

The information, products, services, and content available through https://oxi9.in and the Oxi9 mobile applications are provided by Oxi9 Essentials Private Limited ("Oxi9", "we", "us", or "our") in good faith. Please read this Disclaimer carefully before using our platform, purchasing our products, or availing any services.

1. GENERAL DISCLAIMER

The content available on https://oxi9.in, including text, images, product descriptions, service information, software documentation, and promotional materials, is provided for general informational and commercial purposes only. While we make every reasonable effort to keep information accurate and up to date, Oxi9 Essentials Private Limited makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information, product, service, or related material.

Your use of any information or materials on https://oxi9.in is entirely at your own risk. It is your responsibility to ensure that any product, service, or information available through our platform meets your specific requirements.

2. PRODUCT INFORMATION DISCLAIMER

Product descriptions, images, ingredient lists, shades, textures, and specifications displayed on https://oxi9.in are provided for reference purposes. While we strive for accuracy:

2.1 Actual product colour, shade, or texture may differ slightly from what is displayed on screen due to monitor calibration, device settings, and natural product batch variations. Such differences do not constitute a defect.

2.2 Ingredient formulations may be updated by manufacturers from time to time. We recommend reading the physical product label and packaging insert for the most current and complete ingredient information before use.

2.3 Oxi9 shall not be held liable for any decisions made by you based solely on the product information displayed on our platform.

3. MEDICAL DISCLAIMER

The information provided on https://oxi9.in regarding beauty products, cosmetics, personal care products, and wellness items is for general informational purposes only. It is not intended to be, and must not be construed as, medical advice, diagnosis, or treatment.

3.1 Oxi9 does not make any medical claims regarding its products. Any references to skin health, hair health, or wellness benefits are based on general usage and customer feedback and are not evaluated or approved by any medical or regulatory authority.

3.2 If you have a medical condition, are pregnant, breastfeeding, or are on prescription medication, please consult a qualified medical professional or dermatologist before using any beauty or personal care product.

3.3 Oxi9 shall not be responsible for any health-related consequences arising from the use of products purchased through our platform without appropriate professional guidance.

4. SKIN PATCH TEST DISCLAIMER

Before using any new beauty or personal care product purchased from https://oxi9.in, we strongly recommend conducting a patch test:

4.1 Apply a small amount of the product to a discreet area of skin (such as the inner wrist or behind the ear).

4.2 Wait for 24 to 48 hours and observe for any signs of irritation, redness, swelling, or allergic reaction.

4.3 If any adverse reaction is observed, discontinue use immediately and consult a qualified dermatologist.

4.4 Individual skin sensitivities vary widely. Oxi9 Essentials Private Limited shall not be held liable for any skin reactions, irritation, or allergic responses resulting from the use of our products, particularly where this recommendation has not been followed.

5. BEAUTY RESULTS DISCLAIMER

Results from the use of beauty products, cosmetics, and personal care products sold through https://oxi9.in may vary from person to person. Factors including individual skin type, hair type, age, health conditions, lifestyle, and product usage habits can influence outcomes.

5.1 Before and after images or testimonials displayed on our platform are illustrative and represent individual experiences. They do not constitute a guarantee of similar results for all users.

5.2 Oxi9 does not guarantee specific beauty outcomes or results from the use of any product available on our platform.

6. PROFESSIONAL ADVICE DISCLAIMER

The beauty tips, tutorials, guides, and care routines published on https://oxi9.in are for general educational and informational purposes only. They do not replace professional beauty, medical, or dermatological advice.

6.1 Oxi9 recommends consulting a qualified beauty professional, licensed cosmetologist, or dermatologist for personalised beauty or skincare advice tailored to your specific needs.

6.2 Oxi9 shall not be liable for any outcomes, injuries, or dissatisfaction resulting from following generic beauty advice or tutorials available on our platform.

7. SOFTWARE & PLATFORM AVAILABILITY DISCLAIMER

Oxi9 provides a Salon Management Software, Beauty Business Management Platform, and mobile applications (Android and iOS) as part of its technology offerings.

7.1 These software products and digital platforms are provided on an "as is" and "as available" basis. Oxi9 does not warrant that the software or platform will be uninterrupted, error-free, or free from technical issues at all times.

7.2 Scheduled and unscheduled maintenance, updates, or third-party infrastructure issues may result in temporary downtime or limited functionality. Oxi9 will make reasonable efforts to minimise disruption and notify users in advance where possible.

7.3 Features, modules, and availability of the platform may be updated, modified, or discontinued from time to time as part of our ongoing development. Oxi9 shall not be liable for any business loss arising from temporary unavailability or changes to the platform.

7.4 Oxi9 shall not be liable for data loss, system incompatibility, or operational issues arising from the use of our software on unsupported devices or operating system versions.

8. THIRD PARTY DISCLAIMER

8.1 Our platform may contain links to third-party websites, applications, or services for your convenience. These links do not constitute an endorsement or recommendation by Oxi9. We have no control over the content, privacy practices, or availability of third-party platforms.

8.2 Beauty Services listed on our platform may be provided by independent beauty professionals or partner salons. Oxi9 acts as a technology intermediary and does not directly deliver these services. The quality, safety, and outcome of such services are the responsibility of the respective Service Provider.

8.3 Oxi9 shall not be held responsible for any loss, damage, or dissatisfaction arising from your use of or reliance on third-party websites, services, or applications accessed through our platform.

9. PAYMENT GATEWAY DISCLAIMER

9.1 Payments on https://oxi9.in are processed through third-party payment gateway providers. Oxi9 does not store your complete card or banking credentials on its servers.

9.2 While we engage payment processors that comply with industry security standards (PCI-DSS), Oxi9 shall not be held liable for any unauthorized access, data breach, or financial loss occurring at the level of the payment gateway or your banking institution.

9.3 In the event of a failed or declined transaction, any amount debited from your account will typically be reversed within 5-7 business days, subject to your bank's processing timeline. Oxi9 shall not be liable for delays caused by your bank or the payment network.

9.4 If you notice an unauthorized charge related to https://oxi9.in, please report it to care@oxi9.in within 60 days of the transaction. Oxi9 will cooperate in good faith to assist with the investigation, but shall not be directly liable for charges originating from unauthorized use of your payment credentials.

10. DELIVERY PARTNER DISCLAIMER

10.1 Oxi9 partners with third-party courier and logistics companies to deliver products to customers across India. While we make every effort to select reliable delivery partners, we do not have direct control over the delivery process once the order is dispatched.

10.2 Oxi9 shall not be held liable for delays, damage, or loss during transit caused by the delivery partner, adverse weather conditions, natural disasters, government-imposed restrictions, or any other circumstances beyond our reasonable control.

10.3 In the event of a lost or damaged shipment, Oxi9 will liaise with the delivery partner and make reasonable efforts to resolve the matter, including replacement or refund where applicable, subject to our Returns Policy.

11. PRICING ERRORS

11.1 Despite our best efforts, occasional pricing errors may appear on https://oxi9.in due to typographical mistakes, system errors, or information received from suppliers.

11.2 In such cases:

a) If the correct price is lower than the price displayed, we will charge the lower amount and proceed with your order.

b) If the correct price is higher than the price displayed, we reserve the right to cancel the order and notify you of the cancellation. You will not be charged or will receive a full refund if already charged.

11.3 Oxi9 reserves the right to correct pricing errors at any time and shall not be obligated to honour orders placed at an incorrect price.

12. INVENTORY ACCURACY DISCLAIMER

12.1 Product availability displayed on https://oxi9.in is updated regularly but may not always reflect real-time stock levels. In rare cases, a product shown as available may be out of stock at the time of order processing.

12.2 In such situations, Oxi9 will notify you promptly and provide the option to wait for restocking, choose an alternative product, or receive a full refund.

12.3 Oxi9 does not guarantee that any particular product will be available at any given time and shall not be liable for any inconvenience caused by stock unavailability.

13. EXTERNAL LINKS DISCLAIMER

13.1 https://oxi9.in may include hyperlinks to external websites, social media platforms, partner pages, or third-party content for informational purposes.

13.2 Oxi9 has no control over the content, accuracy, privacy practices, or availability of externally linked websites. The inclusion of any external link does not imply endorsement, sponsorship, or affiliation by Oxi9.

13.3 You access external links entirely at your own risk. Oxi9 shall not be liable for any loss or damage arising from your use of, or reliance on, any content or services available through externally linked websites.

14. LIMITATION OF LIABILITY

14.1 To the fullest extent permitted by applicable Indian law, Oxi9 Essentials Private Limited, its directors, officers, employees, and agents shall not be liable for:

a) Any indirect, special, incidental, punitive, or consequential damages;

b) Loss of profits, revenue, data, goodwill, or business opportunities;

c) Losses arising from interruption of business, access delays, or platform unavailability;

d) Losses resulting from computer viruses, malware, or system failures in connection with your use of our platform;

e) Any inaccuracies or omissions in content published on our platform.

14.2 The maximum aggregate liability of Oxi9 to you for any claim arising from the use of our platform or services shall not exceed the amount paid by you for the specific transaction giving rise to the claim, or INR 2,000 (Indian Rupees Two Thousand), whichever is higher.

14.3 This Disclaimer is governed by the laws of India. Any disputes arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

15. CHANGES TO THIS DISCLAIMER

15.1 Oxi9 reserves the right to update, modify, or revise this Disclaimer at any time without prior notice.

15.2 The revised Disclaimer will be posted on https://oxi9.in with an updated "Last Updated" date. Your continued use of our platform after any such changes constitutes your acceptance of the revised Disclaimer.

15.3 We encourage you to review this Disclaimer periodically to stay informed of any updates.

16. CONTACT INFORMATION

If you have any questions, concerns, or grievances regarding this Disclaimer or any aspect of our products and services, please contact us at:

Company Name: Oxi9 Essentials Private Limited

Website: https://oxi9.in

Email: care@oxi9.in

Phone: +91-7490009496

Customer Care Hours: Monday to Saturday, 9:00 AM to 6:00 PM (IST)

Grievance Officer: In accordance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019, grievances may be addressed to our designated Grievance Officer at care@oxi9.in. We will endeavour to acknowledge and resolve grievances within 30 days of receipt.

(c) 2026 Oxi9 Essentials Private Limited. All rights reserved.

https://oxi9.in